Shipping Policy

Effective Date: May 1, 2025

At Vedsutra, we aim to deliver your orders quickly, safely, and efficiently. This Shipping Policy explains how orders are processed, shipped, and delivered.

Service Availability

Currently, Vedsutra delivers products across most locations within India.

At present, we do not provide international shipping services.

Order Processing

Once an order is successfully placed, our team begins preparing it for dispatch.

• Orders are generally processed within 1–2 business days.

• Orders placed on Sundays or public holidays may be processed on the next working day.

• During high-demand periods, processing times may be slightly longer.

After dispatch, customers will receive order confirmation and tracking details via email or SMS.

Estimated Delivery Time

Delivery timelines depend on your location and courier availability.

Standard Shipping

• Major Cities: Approximately 3–5 business days

• Other Cities & Towns: Approximately 5–8 business days

• Remote Locations: Approximately 7–12 business days

Please note that these are estimated timelines and not guaranteed delivery dates.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before payment is completed.

From time to time, Vedsutra may offer:

• Free shipping promotions

• Limited-time delivery offers

• Special shipping discounts on selected products

Order Tracking

Once your package has been dispatched, you can monitor its progress using the tracking information shared by our logistics partner.

Customers can track shipments through:

• Order confirmation communications

• Tracking links provided after dispatch

• Courier partner tracking systems

Delivery Attempts

Our delivery partners generally make multiple attempts to deliver the package.

If delivery cannot be completed due to customer unavailability, incorrect information, or refusal to accept the shipment, the package may be returned to our warehouse.

Additional shipping charges may apply for reshipment requests.

Customer Responsibilities

To avoid delays, customers are requested to:

• Provide accurate shipping details

• Ensure their contact number is active and reachable

• Inform our support team immediately if any address corrections are required before dispatch

Vedsutra cannot be held responsible for delivery issues arising from incorrect information provided during checkout.

Delayed Shipments

In certain situations, delivery may take longer than expected due to:

• Weather conditions

• Public holidays

• Transport disruptions

• Government restrictions

• High seasonal demand

While we work closely with our courier partners, such delays may occasionally be beyond our control.

Lost or Damaged Packages

If an order arrives damaged or appears to be missing during transit, please contact our support team as soon as possible.

Supporting photographs and order details may be required to investigate the issue.

After verification, we will assist with an appropriate resolution, which may include a replacement or refund where applicable.

Bulk & Special Orders

Large quantity purchases or special promotional orders may require additional processing and shipping time.

Customers will be informed if extended timelines apply.

Policy Revisions

Vedsutra reserves the right to update or modify this Shipping Policy at any time without prior notice. Updated versions will be published on this page.

Contact Us

For shipping-related questions, order tracking assistance, or delivery concerns, please contact:

📧 contact@vedsutra.store

Vedsutra
Website: www.vedsutra.store